Healthcare
Patients wait, records wait, claims wait. We build software that moves all three, with privacy built in from day one.
Genbays builds custom software for clinics, diagnostic centres and hospitals: appointment and follow-up flows, records with a trail, and billing that reconciles with insurers.
Built in from day one
- Health data handled as sensitive under DPDP, with consent recorded
- Access by role, and a log of who saw what
- No patient data on this website, ever
What's slow, and what we build
What's slow
The front desk books on paper or a phone, the doctor writes on a pad, billing re-types both, and the follow-up depends on someone remembering to call. The reports for the management and the insurer take the weekend.
What we build
Appointments, visits, bills and records in one flow, so the day closes from the system. Reminders and follow-ups that go out on their own. Access by role, a log of who saw what, and the reports the management and the insurer ask for, ready without the weekend.
Workflows we usually start with
01
Appointment to follow-up
Reminders that go out on their own.
02
Patient records and consent
Every record with a named trail and a retention rule.
03
Billing and claims
Bills raised from the visit, claims tracked to payment.
04
Lab and pharmacy visibility
Where the sample is, where the stock is.
Questions people ask us
Where is patient data stored?
In India by default, in the region you choose otherwise. Access is by role and every access is logged. Details are on our Trust page.
Do you replace our hospital information system?
Usually not. We build around it: the front-desk flow, the follow-ups, the reports, the parts that make people re-type.
Can patients book themselves?
Yes, with the rules you set: slots, doctors, deposits.
Tell us how work moves in your healthcare business.
Forty-five minutes, no charge, no pushy follow-up. You'll talk to someone who builds software, not someone who sells it. You keep the workflow map either way.