Terms of use

Who these terms are between

This site is run by Genbays Software Private Limited, CIN U62091TN2026PTC197443, registered office #9/25, Vallalar Street, NH-2, Maraimalai Nagar, Chennai 603 209, Tamil Nadu, India. In these terms, "we" means Genbays. "You" means the person using the site, and the business you represent if you're here on its behalf.

By using the site you agree to these terms. If you don't agree, please don't use it.

What you can do with the site

Read it, print it and share it, for your own use and to decide whether to work with us. Quote it with a link back. Put one of our workflow drawings in an internal presentation with a credit. Search engines and AI answer engines are welcome to index and quote the site; that's what our llms.txt is for.

Please don't:

• copy pages or drawings in bulk, or present our words or drawings as your own
• probe, overload or try to break into the site, except as described under Reporting a security problem below
• send spam, malware or anything unlawful through the contact form
• submit someone else's details, or pretend to be someone you're not

If someone does these things, we can block their access without notice.

Who owns what

The text, workflow drawings, self-check tool, code and layout belong to Genbays or are licensed to us. The Genbays name and logo are ours. Please don't use them in a way that suggests we work with you or endorse you, unless we've agreed to it in writing.

If a client's name or mark appears on the site, it's there with that client's written permission and it belongs to them.

What you send us

When you use the contact form, email us or message us on WhatsApp, give details that are true and that you're allowed to share. If you write on behalf of a business, you're telling us you have its permission.

Before we sign anything, you'll tell us how your work runs: where time goes, what it costs you, which tools you use. We keep that confidential. We use it to reply, to prepare your workflow review and to write a proposal, and nobody outside Genbays sees it except the providers on our sub-processor page that carry our email and forms. If you'd like a signed NDA before the first call, ask and we'll sign a reasonable one.

Please don't send passwords, customer lists or other people's personal data at this stage. If the work needs them, a data processing agreement is signed first. What happens to the personal details you do send is in the privacy policy.

Examples, estimates and advice

Worked examples on this site describe workflows we've seen and what changed. Unless a page labels a figure as a client result, the numbers are illustrative: typical of the kind of business described, and not measured at a named client. We label real results as real, and we don't publish logos, counts or testimonials we don't have.

The self-check runs in your browser and sends us nothing. It points to the part of your work that's likely slowest, based only on your answers. Treat it as something to talk through with us. It isn't a quote.

Some pages explain how software can keep you in step with GST, the DPDP Act or an audit. They describe what we build. For what the law needs from your business, ask your own lawyer or accountant.

Prices, proposals and paid work

Nothing on this site is an offer that binds either of us. We quote fees per project, once we understand the work. A price, scope or timeline becomes binding only when it's in a proposal or agreement we've both signed.

Paid work runs under that signed document, the data processing agreement if we handle personal data for you, and the refund and cancellation policy. Who owns the code and what warranty applies are agreed in the statement of work. If any of those differ from these terms, they win.

What we promise about the site

We keep what's on the site correct as far as we know, and we fix mistakes you report. We can't promise it'll always be online or free of errors, and we can change or remove pages at any time.

The site is free to use. As far as Indian law allows, we aren't liable for loss that comes from relying on its content, from being unable to reach it, or from a site it links to, and our total liability for any claim about the site is capped at ₹10,000. Nothing in these terms limits a liability the law doesn't let us limit, including liability for fraud. If you're a consumer under the Consumer Protection Act 2019, this exclusion and cap apply only as far as that Act allows, and don't affect any right it gives you that can't be excluded.

Links and other services

We link to other sites when we think they're useful. We don't control them, and we aren't responsible for what they say or what they collect. When you message us on WhatsApp, WhatsApp's own terms and privacy policy apply to that conversation.

Reporting a security problem

If you find a weakness in this site, email [email protected] with the subject Security. Tell us what you found and how to reproduce it, and give us a fair chance to fix it before you tell anyone else. We'll reply within 5 business days. Our security.txt points here.

Test only as far as you need to show the problem. Don't read, change or delete anyone else's data, don't slow the site down for other people, and don't try to trick our staff. If you stay within these limits and act in good faith, we won't take legal action against you for the testing.

Privacy and cookies

What we collect and why is in the privacy policy. What we set on your device is in the cookie policy. Both form part of these terms.

Governing law and disputes

Indian law governs these terms. If something goes wrong, write to us first at [email protected]. We'll reply within 10 business days and try to settle it with you directly.

If we can't, the courts at Chengalpattu, Tamil Nadu, have exclusive jurisdiction over any dispute about this site. A signed engagement agreement sets its own law and forum for that work.

The small print

• If a court decides part of these terms can't be enforced, the rest still applies.
• If we don't enforce a term straight away, we haven't given up the right to.
• You can't transfer your rights under these terms. We can transfer ours to a business that takes over the site, and these terms carry on.
• These terms, with the privacy policy and cookie policy, are the whole agreement between us about using the site.

Changes

When we change these terms, we post the new version here with a new version number and date at the foot of the page. The version in force when you used the site applies to that use. We keep earlier versions and will send you one if you ask.