Legal
The documents, in plain language, with the annexes procurement asks for.
Genbays publishes eight policy documents: a privacy policy, a cookie policy, terms of use, a data processing agreement, a rights-request page, an accessibility statement, a refund policy and a live sub-processor list.
- Privacy policy
What we collect on this site and in our work, why, how long we keep it, and how to ask us about it.
- Cookie policy
The short list of cookies this site sets, what each one does, and how to say no to analytics.
- Terms of use
The rules for using this website, how we treat what you tell us before we sign anything, and where a dispute goes.
- Data processing agreement
The agreement we sign when we process personal data on a client's behalf.
- Your privacy choices
One place to ask what we hold about you, correct it, delete it, or object, whichever law applies to you.
- Accessibility statement
How this site meets WCAG 2.1 AA, where it falls short, and how to tell us.
- Refund and cancellation policy
What happens to fees if a workflow review, build or retainer is cancelled.
- Sub-processors
The third parties that process data for us, where they run, and what they do.
Questions people ask us
Which law applies to me?
India's Digital Personal Data Protection Act 2023. The privacy policy has a section on what it gives you.
How do I ask what you hold about me?
Use the Your privacy choices page. One route, whichever law applies.